Return Policy
Effective: September 30, 2026
This policy applies to the Starter service, the Launch Pack add-on and The 1-Hour Product Kit.
1. Full refund
You get a full refund if we can't agree on a plan for your product, as long as you stay responsive (see section 3).
You also get a full refund if AODA fails to deliver the agreed product.
2. No refund
Once you approve the plan in writing, work starts and the payment is non-refundable.
The Launch Pack follows the same rule as the Starter it was bought with.
3. No response
If you don't reply within 7 days of our last message (for example to the questionnaire, the plan or a revision), the project is considered closed and the payment is non-refundable.
4. How to request a refund
Send a message through Whop or email contact@aoda.group with the email address you used at checkout. Approved refunds are issued through Whop to the original payment method.
5. Chargebacks
Please contact us before filing a chargeback with your bank. A chargeback filed without contacting us first may result in the project being stopped.
6. The 1-Hour Product Kit
The 1-Hour Product Kit is a digital product delivered instantly after payment. All sales of the Kit are final and non-refundable.
If you have a problem with your download or access, contact contact@aoda.group and we will fix it.
If you buy the Starter within 30 days of buying the Kit, the full Kit price ($27) is credited toward the Starter. This is a credit, not a refund. Send us your Kit receipt.